Privacy Policy
At JungleStays, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, make a booking, or engage with our services. By using our platform, you consent to the practices described below.
1. Information We Collect
We may collect the following types of data when you interact with us:
a) Personal Information
Full name
Email address
Phone number
Address (if provided for billing or stay arrangements)
ID proof (where required for check-in or government compliance)
b) Booking & Transaction Details
Booking dates
Accommodation preference
Number of guests
Special requests
Payment details (via secure third-party payment gateways)
c) Usage & Device Information
IP address
Browser type and version
Time zone setting
Device type and operating system
Pages you visit and time spent on the site
d) Marketing and Communication Preferences
Email opt-in status
Feedback and review submissions
Responses to promotional campaigns
2. How We Use Your Information
We use your data responsibly and for the following purposes:
To confirm and manage your bookings
To provide customer support and respond to queries
To send booking confirmations, receipts, and important stay-related updates
To personalize your user experience and offer relevant packages
To improve our services and website functionality
To send promotional emails (only if you’ve opted in)
3. Sharing and Disclosure
We do not sell your personal information. However, we may share limited data with:
Accommodation partners and service providers involved in delivering your stay experience
Third-party payment processors to handle secure payments
Government authorities or legal entities, if required by law
All third parties are expected to follow strict data privacy and confidentiality agreements.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. These help us:
Remember user preferences
Track usage patterns for better service
Enable features like login and form autofill
You can manage cookie preferences via your browser settings. Note: Disabling cookies may affect site functionality.
5. Data Storage and Security
We implement industry-standard security practices to protect your data, including:
SSL encryption for data transfer
Secure servers with restricted access
Regular malware and vulnerability scans
Limited data retention—only as long as necessary for service delivery and legal compliance
6. Your Rights and Choices
As a user, you have the right to:
Access the personal information we hold about you
Request corrections or updates to your data
Withdraw consent or request deletion of your data
Unsubscribe from marketing communications at any time.
7. Data Retention
We retain your personal data only as long as necessary:
To fulfill your booking and provide related services
To comply with legal, accounting, and reporting obligations
To manage disputes or enforce terms of service
Afterward, data is securely deleted or anonymized.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we’ve collected such data, contact us immediately to take corrective action.
9. External Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage users to read their privacy policies before interacting with them.
10. Updates to This Policy
We may revise this Privacy Policy occasionally. Any changes will be reflected on this page with a revised “Effective Date.” Please check this page periodically to stay informed.
11. Contact Us
Have questions or concerns about your data? Reach out to our team:
📧 Email: junglestayswnd@gmail.com
📞 Phone: 9778187009
9946199614
📍 Address: JungleStays, Wayanad, Kerala, India